Service

Servicing price-list LOREMA Wellness s.r.o.

Service	Price
Warranty servicing	free
Technicians' departure (under 1 hour of work)	800 CZK
1 hour of technicians' work (after the 1st hour)	600 CZK
Vain technicians' departure (impossible installation, unprepared construction or electrical setting)**)	16 CZK/km + 4000 CZK/1 technician
Plumber material	according to usage
Material - components for hydro-massage bathtubs	according to the catalogue
Material - components for massage pools	at request
Travelling expenses
1 km tariff (paid for both ways, back and forth!)	10 CZK per km

Prices stated ex VAT.

• Unloading and transfer of the goods at the place of installation is secured by the client at his own expenses.
• The client is obliged to ensure the technician open access to all massage bathtub appliances which are to be installed including water and air distribution tubes, especially in the case of walled bathtub.
• The technician is obliged to execute servicing in the company clothes of LOREMA Wellness s.r.o.
• The complaint record must contain number of hours worked by the technician, which is validated by the clients signature.

^*   The customer is to ensure water and electrical setting (hot and cold water inlet hoses, drain tubes according to bathtub producer's specification, power supply output in the installation area under the bathtub according to hydro-massage bathtub producer specifications)

^** If the installation is impossible due to unprepared construction setting or if the installation area is not accessible on mutually agreed date and time, the client is obliged to pay for the travelling expenses of the technicians (16 CZK per 1 km)

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